In our last Insight, we noted that the U.S. Supreme
Court had just granted certiorari to address a lingering
question at the intersection of labor law and arbitration
law: Can a collective bargaining agreement “waive” a
covered employee’s right to assert federal claims of
employment discrimination in a judicial forum?
Many believed that the Court had firmly answered
that question “no” in its 1974 decision in Alexander v.
Gardner-Denver. But eleven years ago the Court hinted in
Wright v. Universal Maritime Service that a different answer
might be possible. Finally, this past Term, the Court ended
years of speculation by holding, by a vote of 5 to 4, that
employees covered by a CBA that forbids discrimination
on the basis of race, sex, age, and the like can be required
to resolve their claims of employment discrimination
exclusively through the grievance and arbitration procedures
of a CBA if it “clearly and unmistakably” states that
they must do so. The case is 4 Penn Plaza LLC v. Pyett.
The Penn Plaza case arose when long-service night
watchmen in a New York City office building were
reassigned to less desirable positions as night porters
and light duty cleaners after the building’s management
engaged an outside security contractor. The watchmen
sued, claiming age discrimination, after their union
declined to pursue their discrimination grievances to
arbitration. Because the union had consented to the
arrangement that brought in the employees who displaced
the plaintiffs, the union believed it could not
legitimately argue to an arbitrator that the reassignments
were discriminatory. The CBA contained a clause
mandating arbitration for employees’ claims under all
anti-discrimination statutes, declaring such claims “subject
to the grievance and arbitration procedures as the
sole and exclusive remedy for violations.” The trial
court and the appeals court held that under Gardner-
Denver this clause did not warant dismissal or a stay of
the displaced employees’ lawsuit.
These facts illustrate one principal argument for
treating collectively bargained arbitration provisions differently
from individual employment contracts. Unions
typically retain complete control over whether, and how
vigorously, to pursue their members’ complaints at both
the grievance and arbitration stages. At the same time,
unions must balance the competing interests of employee
subgroups within a bargaining unit in making such
decisions. Those interests often do not coincide. The
EEOC and others who filed amicus briefs, not to mention
the four dissenting Supreme Court Justices, cited
this backdrop and Gardner-Denver in support of their
view that the displaced employees could proceed with
their age discrimination lawsuit notwithstanding the
exclusive remedy language of the CBA.
But the five Justices in the majority saw the issue differently.
Justice Thomas’s majority opinion characterized
Gardner-Denver as resting on “a misconceived view of
arbitration” that the Court had abandoned in subsequent
cases: That an agreement to submit statutory discrimination
claims to arbitration amounted to a waiver
of those rights rather than a mere change of forum. Furthermore,
the competence of arbitrators to decide federal
statutory claims of all kinds has become well
established in the last quarter-century. To the majority,
neither Gardner-Denver nor the point that unions often
encounter conflicts of interest could override the facts
that (1) the plaintiffs’ authorized representative (the
union) had collectively bargained for final and binding
arbitration of their workplace discrimination claims, and
(2) the text of the age discrimination statute did not preclude
binding arbitration of age discrimination claims. The majority saw the threat of suits against a union for
breach of its duty of fair representation as a meaningful
curb on discriminatory conduct by unions in negotiating
and acting under CBAs. It noted that union members
are also free to file discrimination claims with the
EEOC or the NLRB, and those agencies can seek judicial
intervention on an individual’s behalf.
In a concluding passage, the majority somewhat
ambiguously reserved the question of whether its analysis would hold if a union completely blocked arbitration
of a member’s discrimination claims, thereby turning
the CBA into a substantive waiver of the statutory
right. Although the plaintiffs apparently disagreed,
Penn Plaza insisted this was not the situation in the case
at hand, and that the plaintiffs were able to pursue arbitration
even if the union declined to participate.
On a related arbitration issue, the U.S. Court of
Appeals for the Sixth Circuit recently decided a case that
demonstrates the strength of the modern judicial commitment
to enforcing standardized agreements to arbitrate
employment disputes so long as there is no
overreaching. In Mazera v. Varsity Ford Management Services,
Omari Mazera earned $10 per hour as a car porter
at an auto dealership. The employee handbook contained
an arbitration clause that was added after Mazera
became employed. Following his discharge, Mazera sued
for race and disability discrimination, and asked the
court to declare the arbitration provision unenforceable.
Mazera raised a number of arguments, some more
familiar than others: (1) he lacked bargaining power;
(2) he was not represented in making the agreement to
arbitrate; (3) his asserted non-proficiency in English;
(4) his lack of understanding of the substance of the
agreement; and (5) the absence of consideration for
adding the new term of employment. The Sixth Circuit
brushed aside all of these arguments based on prior
decisions affirming the enforceability of arbitration
agreements, noting that adequate consideration existed
if the arbitration process was binding on both employer
and employee and that a party who signs a contract has
a duty to know what he is signing.
Also at issue in Mazera was a cost-splitting provision
of the Varsity Ford handbook’s arbitration policy that
required an employee seeking arbitration to deposit with
the employer, within ten days from the date of the challenged
decision, the lesser of $500 or five days’ pay. The
trial court had declared this provision an unduly heavy
burden on an employee’s ability to vindicate his rights,
applying the Sixth Circuit’s 2003 decision in Morrison v.
Circuit City Stores, Inc. In light of Mazera’s modest
income, the Sixth Circuit found that the combination of
sizeable cost and a short timeline made the deposit
requirement too much to demand. However, the arbitration
policy also permitted an employee to request a
waiver of the deposit. Since Mazera had not asked for a
waiver before going to court, the panel directed that
Mazera could request a waiver on remand — with an
unmistakable signal that the arbitration agreement’s
enforceability hinged on granting the waiver.
Noel D. Massie